Slab Leak Detection & Repair Planning

Possible indicators include unusual water use, a meter that changes when known water uses are off, unexplained dampness, a warm floor area, or persistent water sounds. These are reasons to investigate, not proof of a slab leak. Toilets, faucets, irrigation, appliances, and exposed piping can also cause water loss.

If it is safe to do so, turn off known indoor and outdoor water uses and note the meter reading or leak indicator. EPA guidance suggests comparing the meter before and after a two-hour period with no water use. A change suggests a possible leak, but it does not identify the source or location. Do not operate a utility-owned meter valve.

Share the service address, when the issue began, affected areas or fixtures, recent utility alerts or bills, meter observations, photos of visible conditions, prior repairs, and known access limitations. This information helps frame the visit, but findings still depend on the conditions observed at the property.

No single repair approach is appropriate for every situation. The practical options depend on whether and where an issue is confirmed, the type and route of the affected plumbing, access, building finishes, local requirements, and the scope approved by the customer. Those factors should be reviewed before an approach or cost is represented.

If you know the location of your customer-side main shutoff and can use it safely, shutting off water may limit additional water flow. Keep away from water near electrical equipment or outlets and seek appropriate emergency assistance if there is an immediate hazard. In McKinney, the city says the meter-side shutoff is for authorized city staff only.

Honest Choice Plumbing can review address-qualified requests across Collin, Dallas, Denton, Rockwall, Hunt, Kaufman, and Tarrant Counties. Submission of a request does not by itself confirm service availability, timing, project scope, or local permit requirements.